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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Haven't had to claim but very satisfied with level o...

Haven't had to claim but very satisfied with level of cover and renewal terms. Reviewed on: 1st August 2025

An affordable Insurance for all car owners.

As a satisfied customer I've been fortunate enough that I haven't had to call on their services. But regarding their pay by mileage option, I'm very satisfied. I've this moment whilst writing this review renewed my policy for a further 12 months Reviewed on: 1st August 2025

the process is made simple and is supported by the o...

the process is made simple and is supported by the online system Reviewed on: 1st August 2025

Quick efficient service

Car rear window shattered, phoned One Call and they logged the incident and gave us the link to get the window replaced. So quick and job done the next day at our convenience. Excellent service. Every stage easy to navigate and so polite. Thank you Reviewed on: 1st August 2025

Requested fully comp car insurance on line and so im...

Requested fully comp car insurance on line and so impressed with quote compared to other brokers I was given that I chose a gold breakdown service also and the total was cheaper than other quotes offered. Reviewed on: 1st August 2025

Friendly and easy to use, providing the best value a...

Friendly and easy to use, providing the best value and advice Reviewed on: 1st August 2025

Excellent customer service, very helpful the reason...

Excellent customer service, very helpful the reason why I reinsured for a second year Reviewed on: 1st August 2025

OneCall take the stress out of stressful situations..

In over forty five years of driving I've never had an accident, well that was until earlier this year when someone reversed into my car. I had no idea what to do or what to expect when I contacted OneCall to make a no fault claim, but they were so very professional and supportive and apart from dropping my car off for repair and collecting a hire car they dealt with simply everything, keeping me informed every step of the way. What started off as a very stressful time for me ended up to be a stress free experience thanks to OneCall. Reviewed on: 1st August 2025

No hesitation in recommending

Company couldn't be more helpful in every way.I have only had to use /make a claim once in the last 20yrs plus and can honestly say I would not hesitate to recommend one call as they could not be more helpful in every way possible Reviewed on: 1st August 2025

Renewal is always excellent and similar to the previ...

Renewal is always excellent and similar to the previous year Reviewed on: 1st August 2025

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