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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Best insurance broker ever

Amazing customer service, extremely helpful and great listeners. Reviewed on: 9th October 2025

Good value

Good value for money compared to other brokers. Reviewed on: 9th October 2025

cheapest car insurance and friendly staff

cheapest car insurance and friendly staff Reviewed on: 9th October 2025

I've been driving since passing my test back in 1991.

I've been driving since passing my test back in 1991.Something i've learned is that its always a good idea to shop around.This is how i came to discover one call.They offered me a great deal on insuring my car.The whole process was smooth and pleasant.This is now my second year insuring with one call because unlike many other insurance companies my renewal was even lower in price than the previous year for exactly the same fully comprehensive car insurance and it even came with some breakdown cover free of charge. I feel like i've been treated fairly and rewarded even, by continuing to stay with one call.Obviously one call has made money but they are'nt greedy unlike many other companies so it's a win win for all.Thank you one call. Reviewed on: 9th October 2025

Really easy to get in touch with and communicate.

Really easy to get in touch with and communicate. Always friendly, responsive and keen to get to a solution. Also had good experience of resolving issues through the online chat function - a quick and easy way to deal with them even when you cannot physically talk but want a quick response. Reviewed on: 9th October 2025

Very good customer service and online support

Very good customer service and online support Reviewed on: 9th October 2025

The best car insurance broker I’ve been with.

The best car insurance broker I’ve been with. Actually took the time to give me a call to see if there was anything else that I required in my insurance & it’s always nice to actually speak to a person. Reviewed on: 9th October 2025

Good renewal experience with One Call

I have renewed for several years with One Call as I can always count on getting the best price Reviewed on: 9th October 2025

Car insurance

Good easy to follow on internet this is all I have to say Reviewed on: 9th October 2025

Easy to change policy , when I changed cars

Easy to change policy , when I changed cars Reviewed on: 9th October 2025

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