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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Good insurers

5
I have been with one call for the past 3 years insuring my car. Unlike most insurers One Call do not put up my insurance every year by astronomical amounts. They are very reasonable and give me everything I need for the price I pay. Reviewed on: 26th July 2025

Competitive prices and polite customer service

5
Competitive prices and polite customer service Reviewed on: 26th July 2025

I keep coming back!

5
I have used One Call for years. I always look to shop around but keep coming back as they cater for my needs at a competitive price. I am fortunate that I haven't had many problems but when I contact One Call the personnel are courteous and helpful. I have also accessed my details through the porthole which, not being that confident with IT, I can manage quite well. Reviewed on: 26th July 2025

Vehicle Breakdown Experience

5
My car had a series of breakdowns at home and away from home some time in April this year. In all cases the car breakdown company One Call Insurance had outsourced the breakdown services to were excellent in coming to my rescue. My car was towed to my chosen garage on every occasion without any qualms and with the best of professionalism Reviewed on: 26th July 2025

Good experience only bad point

4
Good experience only bad point I can really say is would be nice if they had a contract number if customers had any issues Reviewed on: 26th July 2025

Fast, efficient service.

4
Fast, efficient service. No issues with this company. Reviewed on: 26th July 2025

Highly courteous and efficient service.

5
Highly courteous and efficient service. Excellent prices - great value for money for insuring my Morris 1000. Reviewed on: 26th July 2025

Very good price for a high level of cover

5
Very good price for a high level of cover Reviewed on: 26th July 2025

Very helpful and understanding to my needs to insure...

5
Very helpful and understanding to my needs to insure my car as cheep as possible Reviewed on: 26th July 2025

Plain and simple to do, with One Call

5
Plain and simple to do Iv been with One Call a few years now, i have never needed to claim but in sure it would be dealt with correctly, i have changed cars a few times that i found easy to do Reviewed on: 26th July 2025

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