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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Car Insurance renewal

Customer advisor ir2 explained everything to my satisfaction Reviewed on: 23rd July 2025

Spoke to AR5.

Spoke to AR5. Who sorted my issue out straight away. Reviewed on: 23rd July 2025

Considerate

Always very helpful and considerate. Reviewed on: 23rd July 2025

Good communication and efficient

Good communication and efficient Reviewed on: 23rd July 2025

customer service is excellent.

I haven't had to make a claim which is the ultimate test of an insurance company and their value for money. However the insurance premium was several hundred pounds less than other quotes. The customer service via chat and over the phone is excellent. Reviewed on: 23rd July 2025

Is1 was great sorted my change of vehicle on straigh...

Is1 was great sorted my change of vehicle on straight away advised me on different things I could add to my policy. I wasn’t kept waiting for anything at all. Reviewed on: 23rd July 2025

DA7 David on the chat came to an amicable solution

DA7 David on the chat came to an amicable solution regards car insurance renewal. Original price was too high so I was ready to not renew. Reviewed on: 23rd July 2025

Quickly sorted my query and was very helpful

Quickly sorted my query and was very helpful Reviewed on: 23rd July 2025

Fast and efficient service.

Tyler, the gentleman I dealt with was efficient and was able to answer every question that I asked. Reviewed on: 23rd July 2025

Competitive Sensible Quotes

No complaints at all . . . have always been satisfied with service and happy with competitive quotes. Reviewed on: 23rd July 2025

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