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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Car renewal

5
I was ever happy with the service I had gotten from the person who called me today about my renewal Reviewed on: 23rd July 2025

Excellent Live Chat response times

5
My experience with Live Chat was fantastic. No waiting time, fast responses to my query plus the agent was very polite and helpful. Also not pushy which is very important to me. Reviewed on: 23rd July 2025

Online chat answered all my queries.

5
Online chat answered all my queries. Would prefer phone chat but nevertheless happy with service. Reviewed on: 23rd July 2025

First class Service, explained everything to me so I...

5
First class Service, explained everything to me so I understood Reviewed on: 23rd July 2025

Chatted to HH2 about my renewal.

5
Chatted to HH2 about my renewal. Very good customer service skills. She was friendly and pleasant and discussed the quote in great detail. I was happy with the chat and the appreciated the full explanations Reviewed on: 23rd July 2025

Agent PS1

5
Had webchat with agent PS1 regarding my car insurance renewal. All my points / questions were answered both promptly and very clearly. I was delighted with my experience and very pleasantly surprised just how easily and speedily the necessary changes were sorted out. Reviewed on: 23rd July 2025

PS1 - very helpful gave revised quote , explained ev...

5
PS1 - very helpful gave revised quote , explained everything and answered all questions efficiently and clearly. Reviewed on: 23rd July 2025

Excellent customer service from DA7.

5
Excellent customer service from DA7. I was very happy with the customer service the the car insurance broker DA7. Very polite throughout the live chat and answered all my questions when asked. I am a very happy customer:)) Reviewed on: 23rd July 2025

Breakdown cover ..

5
Very knowledgeable and informative and my query was dealt with fast Reviewed on: 23rd July 2025

It was quick and easy and IS1 was a great...

5
It was quick and easy and IS1 was a great help Reviewed on: 23rd July 2025

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