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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Been with them for a few years.

5
Been with them for a few years. Always friendly and easy to deal with. Reviewed on: 21st July 2025

Great Policy and very easy to deal with anything req...

5
Great Policy and very easy to deal with anything required after taking out my policy. Reviewed on: 21st July 2025

Always been friendly and helpful, and quick and eff...

5
Always been friendly and helpful, and quick and efficient when I needed a curtesy car for work. I have been with One Call for 10 years or more and have always been satisfied with their services. Reviewed on: 21st July 2025

Car Insurance Renewal

5
After ringing up to see if I could get a better deal from the broker, they "found" me a better quote from the same Insurermore or less matching the best quote I had received while doing research Reviewed on: 21st July 2025

Great customer service from Paige on Live chat

5
Great customer service from Paige on Live chat Reviewed on: 21st July 2025

I spoke to ET1 Edmond who helped me add a new car on...

5
I spoke to ET1 Edmond who helped me add a new car on to my policy I already had and got a great price. He was very friendly and fixed me right out. If you have customer service like this all I can say is keep up the good work. Reviewed on: 21st July 2025

Live Chat renewal offer

5
Renewal offer came through...found a lower offer elsewhere so contacted One Call and chatted with agent PS1 who reviewed options gave gave me a lower offer. Saved me around £40 and the hassle of going with another company Reviewed on: 21st July 2025

Excellent customer service Liam

5
Liam Was really lovely. Did his very best to help me and get me all the answers I required and the best price possible. Reviewed on: 21st July 2025

Quick quick andeasy Insurance

5
Quick and easy to use online, chat available if you have any questions, always a quick response. I have been with them now for 3 years and always give me a good deal before I would have gone to confused . Com , but one call take away all the running around and give a good deal straight away, even including basic break down cover, what more could you ask for Reviewed on: 21st July 2025

PS1 sorted my issue very quickly

5
PS1 sorted my issue very quickly Reviewed on: 21st July 2025

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