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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Easy to use on-line portal & great customer service

5
Easy to use on-line portal and great customer service for the unexpected times when you do have to call them. Reviewed on: 19th July 2025

Professional and trustworthy service providers

5
Professional and trustworthy service providers Reviewed on: 19th July 2025

My one and only claim

5
I have been with one call for a number of years now always able to talk to them just had stone chip fixed by their own people turned up on time and did a great job the only time i have put in a claim and it was dealt with professionally and aranged around my time table OUTSTANDING Reviewed on: 19th July 2025

Competitive quotes.

4
Competitive quotes. However very hard to speak to a human being ! My lasted experience when my car broke down in a remote area (June this year) they would not send help unless I could give post code of garage I would like car taken to. I had know idea of post code phone signal not good. Luckily I have breakdown cover with my bank so they came out straight away. Reviewed on: 19th July 2025

Car Breakdown

5
Had a car breakdown, and the response was quick, cannot fault Reviewed on: 19th July 2025

Quick and easy, no messing about.

5
Quick and easy, no messing about. Easy to follow and understand. Best price for my needs that I found. I do not consider myself very knowledgeable when using my laptop, so feel confident being able to find insurance with one call so easy. Reviewed on: 19th July 2025

Platinum Member Offer - too good to refuse!.

5
Easy to use website and online chat quick and efficient, particularly useful for me as I am hearing impaired. Just received my renewal quote which was less than last year with an option to become a platinum member with monthly payments by direct debit at no extra cost and a host of extras - what's not to like! Have not had occasion to claim from One Call since joining but hope they are just as efficient if I do Reviewed on: 19th July 2025

Calls are answered quickly and politely

5
Calls are answered quickly, by very polite, very helpful call handlers. Reviewed on: 19th July 2025

I've insured my van now for the third year running a...

5
I've insured my van now for the third year running and have found other insurance companies are up to £200 dearer and not as good cover . when people ask me about my insurance I always tell them to contact one call to get a quote Reviewed on: 19th July 2025

Easy and straightforward and simply

4
Easy and straightforward, good value for money Reviewed on: 19th July 2025

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