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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Price good

4
Price good , but I haven't had to make a claim so no other experience with the company Reviewed on: 19th July 2025

Very easy website friendly staff

5
Very easy website friendly staff Reviewed on: 19th July 2025

Great price.

5
Great price. I have been with One Call for my motor insurance for the past 4 years. Reviewed on: 19th July 2025

Pretty poor performance

2
When booking a breakdown recovery I was given a 90 minute window. It was late and probably shouldn’t have taken 90 minutes. When I was sent a tracker for the recovery agent I saw he was at his depot. After 2 hours he hadn’t moved. I called back and was told he was on his way, I pointed out he hadn’t moved from his base for sometime. When he eventually arrived, he hadn’t been notified until my second call. Which is pretty poor performance from “One Call” Reviewed on: 19th July 2025

insurance change

5
Had to change insurance for new car,done on line ,simple. Reviewed on: 19th July 2025

Excellent Service and Value

5
I have made comparisons for the years I have been with One Call and they always come up with the best value and cover more than their competitors. Reviewed on: 19th July 2025

I have used these for years.

5
I have used these for years. If you call with a lower quote than theirs they try to match it. So far I have no complaints with them .when I have phoned they were quick to answer. Reviewed on: 19th July 2025

One assistant are polite and knowledgeable, I had a...

5
One assistant are polite and knowledgeable, I had a very good service my concerns was dealt with and I was left a very happy customer. Reviewed on: 19th July 2025

Always delivers

5
Easy to contact either on line or on the phone , always seem to be competitive price wise , excellent claims process if required . Reviewed on: 19th July 2025

Excellent service and hassle free

5
Excellent service and hassle free Reviewed on: 19th July 2025

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