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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Annual.renewal

4
Always super helpful. Put themselves in Your shoes & hold Your hand throughout process Reviewed on: 17th July 2025

I have been with one call for many years and have al...

5
I have been with one call for many years and have always recieved excellant service when needed i have also recommended a few of my friends. Wouldnt look anywhere else Reviewed on: 17th July 2025

Extremely competitive rates and very easy to make ch...

5
Extremely competitive rates and very easy to make changes to my policy. The website is easy to navigate and when I have needed to speak to a human, it has always been possible, with great customer interaction. Reviewed on: 17th July 2025

No Need to Look Further.

5
Excellent customer service. Good, competitive prices. Kept in the know regularly. Reviewed on: 17th July 2025

All round good experience apart from long waiting ti...

5
All round good experience apart from long waiting times to gain access to agent for web chat regarding renewing my car insurance. Once connected to the agent though, the service was excellent. Reviewed on: 17th July 2025

Excellent service

5
A car ran into me and tried to blame me ONE CALL dealt with it brilliantly Reviewed on: 17th July 2025

Great customer service and support also great value...

5
Great customer service and support also great value for the money Reviewed on: 17th July 2025

Friendly staff

5
Was easy to update my vehicle details and person I dealt with was very friendly and helpful Reviewed on: 17th July 2025

Answer all calls very quickly.

5
Answer all calls very quickly. Very helpful agents. Priority contact for Platinum customers. Competitive prices and packages Lots of flexibility to suit customer Reviewed on: 17th July 2025

Overall good and reliable, very efficient

4
Overall good and reliable, very efficient Reviewed on: 17th July 2025

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