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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

One Call for all your insurance needs in one place

5
We have 2 cars and our home insured with one call, whenever I need to contact them I am always assured of prompt, easy to understand information and resolution. Reviewed on: 16th July 2025

Always had excellent service and nothing is a problem.

5
Always had excellent service and nothing is a problem. Reviewed on: 16th July 2025

Efficient service online.

5
Efficient service online. Website easy to navigate. Reviewed on: 16th July 2025

Very mixed assistance given by Support people.

4
The chat line person was very impersonal and kept asking the same question without really explaining what or why! I then phoned a person who was very helpful. But then we changed cars on a Saturday and no calls were being received, so we had to go back to the chat line, where the person was more helpful than the previous time, but the process was very slow! Reviewed on: 16th July 2025

Never had any problems great service

5
Never had any problems great service Reviewed on: 16th July 2025

Excellent service and price very happy, been with th...

5
Excellent service and price very happy, been with them for years Reviewed on: 16th July 2025

I spoke to Ei1 on the online chat and she was very e...

5
I spoke to Ei1 on the online chat and she was very efficient and helpful. Very quick too! Reviewed on: 16th July 2025

They dealt with my claim brilliantly

5
They dealt with my claim brilliantly easy and supportive from start to finish Reviewed on: 16th July 2025

Excellent Product Range and Service

5
Excellent Product Range One Call have always found the right product for us. Reviewed on: 16th July 2025

My dealings with One Call insurance and breakdown co...

5
My dealings with One Call insurance and breakdown cover have been excellent. Staff are very friendly and helpful. Reviewed on: 16th July 2025

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