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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Very pleasant to deal with and awsys ready to help w...

Very pleasant to deal with and awsys ready to help with any question Reviewed on: 16th July 2025

I have been with onecall for many years and they ha...

I have been with onecall for many years and they have been the best brokers i have used in my 55 years of driving. Their customer service is 2nd to none and their insurance is very competitive. My insurance is currently due for renewal which I am more than happy to stay with them. Reviewed on: 16th July 2025

Satisfied long time customer.

Have used One Call for my car insurance for several years and overall very pleased with the service. While the telephone customer service could be improved with increased hours, the online chat is very efficient and queries and handled quickly. Reviewed on: 16th July 2025

Online Portal

The online portal is very good, as is the online chat. Reviewed on: 16th July 2025

For the first time ever I had to make a claim.

For the first time ever I had to make a claim. My car had broken down while my partner was driving. Claiming was simple and recovery was speedy and efficient. I was really pleased with how quickly my car was sorted. Reviewed on: 16th July 2025

I would recommend this company

Good value, helpful staff, easy process when I needed to make a claim Reviewed on: 16th July 2025

Every time I have had a query, I have always been ab...

Every time I have had a query, I have always been able to get in contact with someone straightaway and it was resolved quickly. Reviewed on: 16th July 2025

Reasonably priced and easy to contact.

Reasonably priced and easy to contact. Would definitely recommend. Good customer service. Reviewed on: 16th July 2025

Great service, easy renewals, good price, I'm a sati...

Great service, easy renewals, good price, I'm a satisfied customer, thank you. Reviewed on: 16th July 2025

Great Customer Service and super value for money

It was very easy to set up and they keep me up to date with any changes. The customer service people were very nice. Reviewed on: 16th July 2025

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