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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,222 reviews, last reviewed 16th Sep 2026
459100% increase in 5 star reviews
in the past 90 days
3200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026
Karen C's avatar
Karen C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

Good customer service and very responsive to queries.

5
Good customer service and very responsive to queries. Cmpetitive rate Reviewed on: 6th October 2025

the cheapest on the market for me

5
the cheapest on the market for me Reviewed on: 6th October 2025

No better or worse than other insurance brokers

4
No better or worse than other insurance brokers Reviewed on: 6th October 2025

Great value for money.

5
Great value for money. I have two other drivers added to my car insurance and it’s still within my budget. Reviewed on: 6th October 2025

Exceptional Customer Service

5
The lady I spoke with was very helpful as I needed to make some minor changes to my policy before renewing. Sadly, I don't have access to my laptop at the moment otherwise I would have mentioned her by name. I will be in touch again soon as my poor little car is going to scrapyard heaven (16 yrs) so I'll need to sort out insurance for a replacement car. Reviewed on: 6th October 2025

I wouldn't go anywhere else.

5
I've been with One Call for over 3 years and ive never had a problem with them. The insurance is second to none on price and I'm always telling people to try them. You get free roadside assistance too. Reviewed on: 6th October 2025

Ihad a now fault accident and everything was sorted...

5
I had a now fault accident and everything was sorted for me. Reviewed on: 6th October 2025

I was surprised that my car insurance premium was lo...

5
I was surprised that my car insurance premium was lower than I had expected. I had had approx 20 years no claims bonus, followed by a period of approx 10 years when I did not own a car and had therefore lost my no claims bonus. However, my premium was very reasonable and I have renewed my car insurance with them on four successive years since then. Reviewed on: 6th October 2025

Very good service, never any issues and easy to use...

5
Very good service, never any issues and easy to use website. Reviewed on: 6th October 2025

Great deal at very competitive prices

5
Been with OneCall for many years and every year I shop around for the best deal. Service is also outstanding. I always renew with them. Reviewed on: 6th October 2025

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