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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27642 reviews)

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4.79

Based on 27,641 reviews, last reviewed 16th Jul 2026

407300% increase in 5 star reviews

in the past 90 days

2500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Happy Steve. I have been using One Call for a couple of years now, and found them to be very reliable. Reviewed on: 16th July 2026

Latest lowest rating:

1

Not good when you need them When I needed them. When I broke down. I have to go all through all kinds of things online and I really didn't have the time as I was at work. I had t... Read more Reviewed on: 16th July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (27642)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

The Live Chat facility was excellent.

The Live Chat facility was excellent. GB3 my operator, sorted all my problems and enquiries A* Reviewed on: 24th September 2025

I had a problem with my policy and GB3 was my contac...

I had a problem with my policy and GB3 was my contact he handled my situation in avery helpful and professional manner with no hard sell just good advise Reviewed on: 24th September 2025

Amazing live chat

I chatted to GB3 and he was very polite Reviewed on: 24th September 2025

Great helpful experience when answering a query and...

Great helpful experience when answering a query and changing over insurance. Reviewed on: 24th September 2025

Online chat was efficient and helpful

Online chat was efficient and helpful Reviewed on: 24th September 2025

Had a query regarding a claim.

Had a query regarding a claim. Spoke to Mark T via web chat. He answered my question quickly. Reviewed on: 24th September 2025

good service good quality experience with agent

good service good quality experience with agent Reviewed on: 24th September 2025

Dealing with a query

I had an online chat today over a query with my motor policy. The agent who dealt with this was Tara J (TJ2), who answered my query and was very clear and on the ball. I would say though that you might need some more agents, I waited some time to get through to the front of the queue - I started at number 34 in line. Reviewed on: 24th September 2025

Every person I have spoke to has been extremely help...

Every person I have spoke to has been extremely helpful. The portal and online chat has been very easy to use. Reviewed on: 24th September 2025

I could not register for my customer portal.

I could not register for my customer portal. I was helpfully assisted by JT3. Reviewed on: 24th September 2025

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