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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Insurance is cheaper than I can find but when I brok...

4
Insurance is cheaper than I can find but when I broke down I did have issues getting a signal as can only get help online. It was pretty useless and in the end a bystander helped me. The breakdown side is a massive let down Reviewed on: 11th July 2025

Following a no fault accident the company took all t...

5
Following a no fault accident the company took all the stress and left me very little to do. I cannot fault the customer service of the company. A courtesy car was promptly delivered and collect and following repairs to my vehicle it too was promptly deliverd as all part of the service Reviewed on: 11th July 2025

Top Class

5
All been very good on the occasions I have contacted them. Reviewed on: 11th July 2025

Had a 'no fault' claim dealt with very efficiently.

5
Had a 'no fault' claim dealt with very efficiently. Communication was excellent throughout. Reviewed on: 11th July 2025

First ever accident in 44 years of driving, which wa...

5
First ever accident in 44 years of driving, which was not my fault. One call help was over and beyond as I had no clue as person who hit me try to make it my fault One call took over and proved not to blame and after care from them fantastic cannot fault Reviewed on: 11th July 2025

Not had any problems with the car insurance quote in...

5
Not had any problems with the car insurance quote in all the years I have been with them Reviewed on: 11th July 2025

always competive

5
Have been with them for years, always competive in the market, and any accidents i have been involved in they have sorted out very quickly. Customerservice great. Reviewed on: 11th July 2025

Been with this company for a numbers of years, great...

5
Been with this company for a numbers of years, great service and product, no issues, always provided prompt and good advice, no need to shop around for other deals. Reviewed on: 11th July 2025

I have been with One Call for many years now and rec...

5
I have been with One Call for many years now and received nothing but the highest of services. Knowledgeable, kind, considerate staff every time I phone - as an older tech dinosaur they help me so very much. I highly recommend them and will be staying with them for many years to come. Thank you Reviewed on: 11th July 2025

My experience is more than excellent!

5
My experience is more than excellent! Always good customer service, direct help when needed. Good advice with making choices which is the best package for you and keeping the cost low. Reviewed on: 11th July 2025

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