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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,221 reviews, last reviewed 15th Sep 2026
459000% increase in 5 star reviews
in the past 90 days
3200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

One Call Insurance - Keeping it simple I always find they provide a simple and personable service, easy to get in touch with, and their portal makes things so easy to view, alter, change. I... Read more Reviewed on: 15th September 2026
Michael M's avatar
Michael M

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28221)

Quite polite and explanations given by the broker

5
Quite polite and explanations given by the broker Reviewed on: 1st October 2025

Easy to use website and app.

5
Easy to use website and app.Good communication too. Reviewed on: 1st October 2025

ervice advisors have been really helpful.

4
All customer service advisors have been really helpful. Been with this company for much longer than any others in the past purely because of the friendly staff and they always try to match any other competitive prices. Reviewed on: 1st October 2025

Good-ish.

4
Good-ish. Took a while waiting in the queue but once I got chatting with TI2 it was fine Reviewed on: 1st October 2025

Always efficient and friendly

5
One call always sort out my car insurance efficiently and in a friendly manner. I have been dealing with them for several years and hopefully many more to come Reviewed on: 1st October 2025

Platinum club is game changer breakdown recovery is...

5
Platinum club is game changer breakdown recovery is excellent Reviewed on: 1st October 2025

Excellent service

5
Not been with one call platinum for long but already had an accident. They have been excellent so far. Reviewed on: 1st October 2025

Quick, friendly.

5
Quick, friendly. Was a pleasure. Very helpful and patient while the issue was being sorted. Thanks Reviewed on: 1st October 2025

As a pensioner, like all other pensioners I was star...

5
As a pensioner, like all other pensioners I was starting to feel the financial squeeze. I explained this to customer services who understood my predicament. The young lady operator spent some considerable time finding me a policy which covered all my current needs but was cheaper. I was very grateful as all small amounts help. Reviewed on: 1st October 2025

I have been with One Call quite a few years now, the...

5
I have been with One Call quite a few years now, they have an excellent online portal and the staff are very helpful. Reviewed on: 1st October 2025

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