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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,219 reviews, last reviewed 13th Sep 2026
458900% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026
Katrina W's avatar
Katrina W

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Efficient and Fast

5
Very straightforward when I had to make a claim, no extra stress given and payment made fast Reviewed on: 30th September 2025

good customer service with very helpful staff,

5
good customer service with very helpful staff, Reviewed on: 30th September 2025

Excellent customer service

5
Changed my car recently. They can't di enough to help. Great value and customer service Reviewed on: 30th September 2025

Online so access anytime have dual cars with them b...

5
Online so access anytime have dual cars with them both at great price for insurance Reviewed on: 30th September 2025

Excellent company!

5
The price was excellent, the internet experience was simple and easy to use. Staff also were very knowledgeable and friendly whilst dealing with my enquiry. I also love that I'm not tied in for a years insurance which is a refreshing change. Reviewed on: 30th September 2025

They are customer friendly.

4
They are customer friendly. You talk to humans who are pleasant Reviewed on: 30th September 2025

Helpful customer service.

5
Helpful customer service. Portal also easy to use. Reviewed on: 30th September 2025

First year was an issue with submitting my proof of...

5
First year was an issue with submitting my proof of no claims 6 times, which proved to be a system problem, and nearly cancelling my policy, which got sorted very quickly, renewed this year very easy to do. Reviewed on: 30th September 2025

Been with One Call for many years now,never had an i...

5
Been with One Call for many years now,never had an issue,great customer service, affordable policies Reviewed on: 30th September 2025

Best company I’ve ever had

5
Best company I’ve ever had, I have been nearly 10 years and still like it. Keep doing a great job Reviewed on: 30th September 2025

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