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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7089 reviews)

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4.72

Based on 7,089 reviews, last reviewed 29th Jul 2026

74800% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Jh7 was excellent. Jh7 was excellent. Assisted me strain away, quick and easy to understand. Really good service Reviewed on: 29th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7089)

Brilliant

brilliant quality price excellent Reviewed on: 8th October 2025

Great service and easy to deal with.

Great service and easy to deal with. Everything’s been straightforward and stress-free. Reviewed on: 8th October 2025

Peter's experience

Efficient, competitive and good VFM Reviewed on: 8th October 2025

Very good company to deal with

Very good price, very good company to deal with Reviewed on: 8th October 2025

Exhorbitant amendment charge

I called to amend the policy just before renewal so that on renewal the policy would apply a change in my wifes occupation in2 months time. I accepted a quote on teh basis that when I informed them of the change in October it would not charge me. When in October I informed them of the change they tried to charge me almost 50% of the original premium to record the change. I had eveidence they agreed to waive it and so ultimately they dropped the charge but they tried to argue they had no record of it. Reviewed on: 8th October 2025

Difficulty in cancelling renewal after request.

Difficulty in cancelling renewal after request. Follow up also misleading. Insurance nearly doubled from previous year. Other providers cheaper than last years . Reviewed on: 8th October 2025

Good Service

I use One Call for home insurance and I have found them to be efficient and professional. Reviewed on: 8th October 2025

have been with one call for couple of years now was...

have been with one call for couple of years now was easy to use web page then app is very informal and easy to use Reviewed on: 8th October 2025

Easy to understand and deal with

Easy to understand and deal with Reviewed on: 8th October 2025

Great value

Value for money, easy set up recommend people try Reviewed on: 8th October 2025

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