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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7497 reviews)

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4.73

Based on 7,497 reviews, last reviewed 27th Sep 2026

111400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call is very user friendly. One Call is very user friendly. The portal has all your details on and easy to contact should you need to speak to someone Reviewed on: 27th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7497)

Excellent

Great company, was on point when I needed them Reviewed on: 6th July 2026

exceptional cover

the policy is easy to understand, providing the coverage required at a competitive price Reviewed on: 6th July 2026

No issues & charged a fair amouvalue for moneynt

No issues & charged a fair amount Reviewed on: 6th July 2026

Easy to follow process.

Easy to follow process. Good price. All round, great service. Reviewed on: 6th July 2026

Spent a long time on the phone when switching to one...

Spent a long time on the phone when switching to one call. Very thorough and patient as I was on the M4 and cutting out due to poor reception. The advisor kept calling me back so great service! Reviewed on: 6th July 2026

Coustmer service very friendly and helpful just one...

Coustmer service very friendly and helpful just one call for a great service Reviewed on: 6th July 2026

Excellent service & always contact me for other insu...

Excellent service & always contact me for other insurance services i may need Reviewed on: 6th July 2026

overall insurance p...

Website and add are poor but the overall insurance product is good Reviewed on: 6th July 2026

Good value

3rd year, good clear and value for money Reviewed on: 6th July 2026

No contact with One Call except for the sale

One Call is a broker and one doesn't really have contact with them except when they sell you the policy. My current, large claim, is being handled by Trinity Claims and I'm not impressed at all. Any messages I send are supposed to be answered within 6 hours and they are just NOT. I have to make a call, wait a long, loong time and then have the query looked at. Reviewed on: 6th July 2026

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