Write a review

Newsletter

Go to business site

One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7497 reviews)

View other One Call Insurance products

4.73

Based on 7,497 reviews, last reviewed 27th Sep 2026

111400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call is very user friendly. One Call is very user friendly. The portal has all your details on and easy to contact should you need to speak to someone Reviewed on: 27th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

Read all reviews Write a review

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home insurance broker now

Help others make smarter decisions by sharing your own experience.

Write a review

One Call Insurance Home insurance broker reviews (7497)

Great experience with them!

Great experience with them! Not had any issues. Reviewed on: 6th July 2026

Easy Trouble free

Easy to navigate website and trouble free transfer to this provider Reviewed on: 6th July 2026

Good rates, good communication, very pleased.

Good rates, good communication, very pleased. Reviewed on: 6th July 2026

I haven't had to claim or anything touch wood, but s...

I haven't had to claim or anything touch wood, but setting up with them was so straightforward. Reviewed on: 6th July 2026

Great service, great price.

Great service, straight forward. Quick setup. Competitive price. Reviewed on: 6th July 2026

Avoid this company.

Avoid this company. I purchased building insurance from them through Comparethemarket.com. During the application process I declared a drains claim which was not paid 4.5 years ago as the insurer decided it wasn't covered. 3 weeks into the policy they contacted me saying I had undeclared claims and needed to provide a letter on headed paper from my previous insurer explaining the claims. Initially I had no idea what they were referring to but when they provided the dates I worked out is was a claim against my contents insurance for a pair of lost spectacles. I explained that this was a claim against contents not buildings insurance and they insisted anyway. I've doublechecked the comparethemarket site. when applying for buildings insurance there are no categories in the "What was the cause of the claim" section which correspond to a contents insurance claim. I managed to get the letter from an old insurer and uploaded it to their portal. A few days later I received an email stating that they were adding an additional premium to my account, without stating what the additional premium was except it was inclusive of a £42.50 administration fee. They do not provide any way of communicating with them except chat. I told them to cancel the policy. For 1 month of cover it has cost me £201.08 from an initial 568.21 Reviewed on: 26th June 2026

House move

When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper quote via comparison company and it was one protect subsidiary of one call which was cheaper then the half price of the initial quote. Customer service had no power to help and it took me 3 days to sort it.... Reviewed on: 31st October 2025

Good cover for the cost, everything is online but ar...

Good cover for the cost, everything is online but are reachable by phone with is always good and and gives customers confidence. Reviewed on: 19th October 2025

Quotes not alqays the same.

I was going to move but after speaking to an agent the price was compae to others, so stayed with them. Reviewed on: 19th October 2025

Very fast and excellent customer service

Very fast and excellent customer service Reviewed on: 17th October 2025

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Broker
from Higos Insurance Services Ltd. 4.08 from 3 reviews
Home Insurance
from AbbeyAutoline 0.00 from 0 reviews
Home Insurance Broker
from Protect Line 0.00 from 0 reviews

Want to see more from One Call Insurance?

Business vehicle insurance broker
from One Call Insurance 4.82 from 1852 reviews
Insurance broker
from One Call Insurance 4.81 from 10586 reviews
Car insurance broker
from One Call Insurance 4.80 from 31155 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub