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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent service.

Excellent service and simple process. Reviewed on: 17th July 2025

Great customer service.

The customer service and the customer representative PB1 were very professional and found the best policy for us at a reasonable price . Reviewed on: 17th July 2025

Always gives good information on direct debit due da...

Always gives good information on direct debit due date and really good information on product Reviewed on: 17th July 2025

Never had any issues with one call

Never had any issues with one call Reviewed on: 17th July 2025

always efficient and helpful, couldnt ask for servic...

always efficient and helpful, couldnt ask for service that they give Reviewed on: 17th July 2025

straight forward customer services

straight forward customer services and very easy to navigate around website,everthing in understandable jargon... Reviewed on: 17th July 2025

Very happy with onecall home insurance

Around 2 years ago our TV screen got broken. Onecall insurance helped us out quickly and practically hassle free. Our TV was replaced because a repair wasn't possible. I couldn't fault onecall at all and I have been stayed with them ever since. I stick with who I trust and they certainly have not let me down in any way at all. I would highly recommend onecall home insurance. Reviewed on: 17th July 2025

Very simple and clear advice.

Very simple and clear advice. Always available when wanting to deal with a query and explain clearly Reviewed on: 17th July 2025

Easy to navigate

They have been efficient easy to navigate on line and polite when I have had to call, excellent customer service Reviewed on: 17th July 2025

Never any problems

Never any problems Customer service always service always excellent Reviewed on: 17th July 2025

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