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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

Insane annual increase from £800 to over £3000

They increased my home insurance from £800 to over £3000 in one year. There were no changes to my cover at all and I made no claims, so this is a horrific increase that I’ve struggled to afford. Reviewed on: 16th July 2025

Superb company

Wonderful customer service, price better than any other company I have looked at. Reviewed on: 16th July 2025

Home insurance Review

We have been with One Call with our home insurance for many years now. There renewal prices are always reasonable and fair. Reviewed on: 16th July 2025

Got their in the end

After your app not being effective, CS was excellent in resolving. Reviewed on: 16th July 2025

Easy service, professional and no fuss!

Easy service, professional and no fuss! Would highly recommend Reviewed on: 16th July 2025

Very helpful and good value.

Very helpful and good value.Consultant was very easy to understand Reviewed on: 16th July 2025

very good

never had a problem with this company would highly recommend, very good Reviewed on: 16th July 2025

Excellent insurance provider- great customer service...

Excellent insurance provider- great customer service; professional, efficient, friendly, polite. understanding, clear, concise and resolve issues very quickly and timely Reviewed on: 16th July 2025

Gave me a good deal on my home insurance

Gave me a good deal on my home insurance Reviewed on: 16th July 2025

Loyalty rewarded!

My renewal quote seemed reasonable, but after checking other providers, I found cheaper options. When I contacted customer services they were able to match the prices I had been quoted. It seems loyalty is rewarded after all! Reviewed on: 16th July 2025

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