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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

AR6 was helpful, kind, considerate..and professional.

AR6 was the call chat assistant, She was very helpful she knew her job really well. It’s refreshing to speak to a chat assistant who will implement what you are requesting especially if it means cancelling and reinstating a different document ent. AR6 was a very patien and kind young lady. Thank your AR6. Reviewed on: 9th October 2024

Excellent service

Quick and efficient service, we got what we wanted without any fuss Reviewed on: 9th October 2024

Easy easy easy

Very easy to work with give you all the information you need to make a decision on the spot so no hassle at all Reviewed on: 9th October 2024

Great rapport, excellent service

Great rapport, excellent service Reviewed on: 9th October 2024

Easy to contact for quote and accept

Easy to contact for quote and accept Reviewed on: 9th October 2024

Very competitive and very easy to sort out

Very competitive and very easy to sort out Reviewed on: 9th October 2024

One Call - easy and great service

When I change my insurance to One Call, it was easy and customer service was great. Reviewed on: 9th October 2024

Efficient friendly service by agent DJ2

Efficient friendly service by agent DJ2 Reviewed on: 9th October 2024

Excellent service by agent AR6

Agent AR6 was very efficient and helpful in providing additional cover for items that do not always remain in the house. Cost was very reasonable for the products. Reviewed on: 9th October 2024

Very good insurance company.

Very good insurance company. I am really glad that I have One Call insurance policy. Reviewed on: 9th October 2024

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