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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Very good value, and not pushy!

Very good value, and not pushy! I have used One Call Insurance for the last two years after a high street bank decided to stop cover (no claims at all, must have been a business decision). Have been happy with their service ever since. Reviewed on: 8th October 2024

Renewal nearly doubled last years price, no changes/...

Renewal nearly doubled last years price, no changes/no claims. It’s frustrating that I need to speak to them to see if there are any discounts available. Just help people out and give them the cheapest deal first. Reviewed on: 8th October 2024

Excellent insurance provider

Much cheaper than previous insurers, easy to set up and hassle free. Reviewed on: 8th October 2024

Very easy to use website and competitive quote.

Very easy to use website and competitive quote. Reviewed on: 8th October 2024

All very nice when I called.

All very nice when I called. Went through the process easily and very attentive after I had taken on the policy Reviewed on: 8th October 2024

Been with One call for sevral years,always very helpful

Been with One call for sevral years,always very helpful and web site easy to use Reviewed on: 8th October 2024

Helpful.polite

Helpful. All aspects of home insurance explained easily. Polite and friendly offering advise to my questions Reviewed on: 8th October 2024

Great customer service and value for money

Great customer service and value for money Reviewed on: 8th October 2024

quality company, great service

Simple, effective process to join them, supportive and communicative aftersales Reviewed on: 8th October 2024

One Call Insurance makes it so easy with all your in...

One Call Insurance makes it so easy with all your insurance covers. The staff i have always spoken to were very polite, extremely helpful and most important never pushy with anything which in this day and age is a rarity in its self. Highly recommend to anyone needing insurance cover. Geoff Wells Reviewed on: 8th October 2024

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