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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,085 reviews, last reviewed 26th Jul 2026
74500% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Easy to get help on live chat Easy to get help on live chat fast and efficient Reviewed on: 26th July 2026
Bradley O's avatar
Bradley O

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7085)

Was good, **MB1*** helped, nothing else to say about...

5
Was good, **MB1*** helped, nothing else to say about this interactions, it was fine, etc etc etc etc etc Reviewed on: 10th September 2025

dicussed my quote and happy with revised quote

5
dicussed my quote and happy with revised quote Reviewed on: 10th September 2025

Spoke to MB1 on the live chat, really quick and effe...

5
Spoke to MB1 on the live chat, really quick and effective communications which resulted in my getting a better deal than I could find anywhere else. Everything was quick and easy, and allowed me to sit back and relax! very happy! Reviewed on: 10th September 2025

Home Insurance Renewal

5
MB1 was very helpful and managed to reduce my renewal policy. She managed to keep a wavering customer from leaving. Reviewed on: 10th September 2025

Spoke to KT7, super helpful.

5
Spoke to KT7, super helpful. took the time to look into whether there was other options for my renewal and came up with a new highly competitive price. Thank you for making it such an easy and smooth process. I'm happy to stay with one call :) Reviewed on: 3rd September 2025

Great customer service!

5
Great customer service! The only negative is they charge a £40 renewal fee (my annual insurance £38…) however they quickly helped me with this and were very polite and helpful. KT7 Reviewed on: 3rd September 2025

Beat my renewal

5
I was given a better price than my renewal. Reviewed on: 3rd September 2025

Understanding

4
Good understanding of people's predicament at this time Reviewed on: 3rd September 2025

KT7 very helpful and got an improved price for my co...

5
KT7 very helpful and got an improved price for my contents insurance renewal very promptly. Reviewed on: 3rd September 2025

MB1 is very helpful.

4
MB1 is very helpful. Answering my qeries Reviewed on: 3rd September 2025

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