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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7084 reviews)

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4.72

Based on 7,083 reviews, last reviewed 25th Jul 2026

74400% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Claim on House Insurance. I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpf... Read more Reviewed on: 25th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7084)

It is much easier for me to use the alive chat t...

It was so much easier for me to use the alive chat to communicate with an advisor because I am deaf. Reviewed on: 31st July 2025

Very helpful agent arranged a competitive price

Very helpful agent arranged a competitive price Reviewed on: 31st July 2025

Ideal insurance for your home

Very helpful and easy to understand how the policy works. Reviewed on: 31st July 2025

One Call is all it took.

simple and efficient service. I would recommend them to anyone looking for no fuss insurance. Reviewed on: 31st July 2025

House insurance claim in 2024 all handled very well...

House insurance claim in 2024 all handled very well & claim settled to our satisfaction. Reviewed on: 31st July 2025

New customer.

This is my first time with One Call, but their customer service was excellent. Navigating the site was very easy, especially as I am an elderly lady. Reviewed on: 31st July 2025

Go to agency for house insurance

Have used them for years for our house insurance (previously car insurance too) every year we receive a competitive quote and have no problem contacting one call for any queries we have. Reviewed on: 31st July 2025

Easy to use and easy to renew.

Easy to use and easy to renew. logging into my account is easy and easy to amend things. And great value for money. Reviewed on: 31st July 2025

Contents insurance

Only required contents insurance as im covered for buildings with maintenance fees ect ,reasonably priced no fuss job done Reviewed on: 31st July 2025

Very good service, very helpful , especially JS4

Very good service, very helpful , especially JS4 Reviewed on: 31st July 2025

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