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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7084 reviews)

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4.72

Based on 7,083 reviews, last reviewed 25th Jul 2026

74400% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Claim on House Insurance. I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpf... Read more Reviewed on: 25th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7084)

Am elderly and found my experience with this company...

Am elderly and found my experience with this company so helpful and easy to deal with. Their agent JS4 is a credit to their company. She talked me through everything making things easy for me to understand. She was able to get me a lower price than originally quoted. Reviewed on: 31st July 2025

Never had any problems

Never had any problems, always happy to help and discuss queries Reviewed on: 31st July 2025

Top Service

The ease of seeing everything on-line, having the portal to make changes as required, get extra service for Holiday Insurance. Is without doubt perfect for me. Reviewed on: 31st July 2025

good service

easy to talk to and helpful,they answer all questions honestly. Reviewed on: 31st July 2025

I had to call your call centre to renew my nline quote.

I had to call your call centre to renew my nline quote. Your call centre staff were very professional Reviewed on: 31st July 2025

Good service , never any issues.

Good service , never any issues. Reviewed on: 31st July 2025

Great fast service sorting my home insurance

Great fast service sorting my home insurance Reviewed on: 31st July 2025

Satisfied long term customer

Been with one call a few years they've never let me down I have always been satisfied with insurance provider they recommend Reviewed on: 31st July 2025

First class broker.

Excellent communication, very clear documentation, respectful of privacy, provide first class service.. Reviewed on: 31st July 2025

Everything has been good.

Everything has been good. The only issues is that I have called to change my details and was promised it will be adjusted as requested. But, behold, it hasnt been! Reviewed on: 31st July 2025

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