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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7515 reviews)

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4.73

Based on 7,513 reviews, last reviewed 29th Sep 2026

112900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Excellent service Staff are always understanding , professional and excellent at listening to my needs Reviewed on: 29th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7515)

Everything I needed and for a very good price

Easily accessible, regular updates, comprehensive cover at a very good price. Reviewed on: 6th October 2025

Easy to talk to first class.

When I have had to get through to them they have been brilliant easy to talk to them first class. Reviewed on: 6th October 2025

A Short Appraisal Of One Call Insurance

I have found that all my dealings with One Call Insurance have been positive,always informative and polite. Everyone I've been in touch with have always been very patient and very knowledgeable in the answers to any questions that I have asked. Reviewed on: 6th October 2025

Communication

Excellent communication system that works for the older generation. Reviewed on: 6th October 2025

Good value and great to deal with

Good value and great to deal with Reviewed on: 6th October 2025

Never had an issue.

Never had an issue. All the information provided is clear and easy to read. The website is easy to navigate and the only time that I needed to call, the call handler was pleasant and way to talk to. Reviewed on: 6th October 2025

Fantastic customer service.

I only had one experience other than when I first contacted them and they were brilliant in handling my claim. All sorted within a couple of days. Reviewed on: 6th October 2025

Great insurance policy

I had a generous quote for my new home insurance policy and was delighted to accept it Reviewed on: 6th October 2025

My renewal had gone up so I went on a comparison web...

My renewal had gone up so I went on a comparison website which gave me a cheaper quote. When I spoke to the gentleman over the phone he found a policy even cheaper so I stayed with one call Reviewed on: 6th October 2025

I have no issue and renew annually.

I have no issue and renew annually. Reviewed on: 6th October 2025

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