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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,083 reviews, last reviewed 25th Jul 2026
74400% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Claim on House Insurance. I had to claim on my house insurance due to a neighbour's boiler leaking through my kitchen ceiling. He did not have insurance. One Call were so helpf... Read more Reviewed on: 25th July 2026
Claire D's avatar
Claire D

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home insurance broker now

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One Call Insurance Home insurance broker reviews (7084)

Top notch customer service

5
No claims as yet which is great personally renewals no problem very competitive and any questions answered with relevant helpful advice or information especially recent renewal over an item in which category to place it plus increased value etc all sorted no quibbles. like fact can phone or online chat too very convenient. Always polite courteous and professional service. Reviewed on: 31st July 2025

JS4 Very helpful and informative

4
JS4 Very helpful and informative Reviewed on: 30th July 2025

The agent was friendly and helpful

5
The agent was friendly and helpful Reviewed on: 30th July 2025

Home Insurance sorted

5
The chat line assistant was very helpful. Explained everything clearly and sorted out new quote. Her tag is MB1 Reviewed on: 30th July 2025

Excellent service.

5
Excellent service. Will renew when policy expires Reviewed on: 30th July 2025

Allen did a really good job explaining everything

5
Allen did a really good job explaining everything and getting the price reduced. Reviewed on: 30th July 2025

Quick, easy, efficient and met competitive quote whi...

5
Quick, easy, efficient and met competitive quote which prevented me from having to set up a new policy! Reviewed on: 30th July 2025

Easy and Efficient

5
MC2 responded quickly to my enquiry, making the whole process easy and complete within less than 10 minutes Reviewed on: 30th July 2025

Excellent One Call Insurance 5 Stars

5
Very efficient and outstanding customer service. Reviewed on: 30th July 2025

Very informative company monthly emails helpful

5
Very informative company monthly emails helpful Reviewed on: 30th July 2025

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