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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

No Problems

5
Always at hand and easy to deal with. Reviewed on: 14th October 2023

Definitely recommend

5
I’m not very good when it comes to swapping insurances as I don’t understand it all very well. One call made everything simple and easy to explain and I had my policy set up very quickly. It’s great to have peace of mind that my contents are all insurerd and even better that I can finally understand a policy. Great company Reviewed on: 14th October 2023

Great home insurance

5
I would recommend one call to anyone as you know what you get with them and each month just before your direct debit comes out they send a courtesy email to let you know the exact date they will be taking the direct debit which I’ve never had before from any other provider Reviewed on: 14th October 2023

Value for money

5
When looking at comparable prices for my home insurance, One Call was the cheapest for my circumstances. Reviewed on: 14th October 2023

Straight forward, website.

5
I wanted home insurance and had been on other company websites after choosing my plan, I then had to had on extras, which I thought was in the policy. With one call it was so easy, and everything I was looking for was part of the policy I had chosen, without hidden extras. It was all straight forward. Reviewed on: 14th October 2023

Excellent online service

5
Website is easy to navigate and are very competitive . Reviewed on: 14th October 2023

A good company

4
When I joined, it was easy to do and they have kept me informed on my progress and other products available! Reviewed on: 14th October 2023

Great value for money

5
Great value for money insurance and super friendly, efficient service. The best insurance company I’ve used, will stay with them for a while Reviewed on: 14th October 2023

Excellent Service

5
Only needed to contact One Call on one occasion, service was excellent, staff that handled the call was reassuring and the claim was dealt with quickly. Reviewed on: 14th October 2023

One Call - Ten Star Insurance

5
Great communication, second to none! Always recommend. Reviewed on: 14th October 2023

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