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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

What is not to like?

I feel confident about being with OneCall, and feel they are trustworthy. They have a good online chat facility, not a chatbot, where you talk to a real life agent straightaway who knows their stuff.. They certainly helped me resolve an issue without my needing to take any further action. Their email communications are informative and thorough. I have no cause for complaint. Reviewed on: 13th October 2023

Value for money

Never had to make a claim but feel that I would be treated well. Value for money thankyou Reviewed on: 13th October 2023

Great service

Very easy to access the website. Great competitive prices Reviewed on: 13th October 2023

DavidB

All sorted online in minutes - brilliant Reviewed on: 13th October 2023

Great cover great price

Good household insurance cover contents and building . Very pleased with the renewal price. Reviewed on: 13th October 2023

GREAT SERVICE AT A GREAT PRICE

As it say's above I have found a company that not only promises to give great service at a great price, they actually deliver on that promise!! Reviewed on: 13th October 2023

Totally satisfied

I have been with one call for few years and have been completely satisfied. With their service. Reviewed on: 13th October 2023

Excellent service

Always notify me of when my direct debit will be taken out. Any phone calls I've made have been very helpful & useful. Excellent value for money. Reviewed on: 13th October 2023

My home insurance with one call

I have been with One Call for several years now and am very happy with them I would not hesitate to recommend to all family and friends because they always give me a good price year after year that is why I have stayed with them for so long plus the service is second to none I actually hadn't needed to claim in all these years but sure enough if I did the excellent service would be the same I really can't see me going anywhere else for my home insurance Reviewed on: 13th October 2023

Great company - great service - GREAT!!!

Well what can I say- from first call this company look after all aspects of getting the right insurance policy - In my case - Home insurance I’m so glad I used them and of course I will continue to renew with One Call Thank you Alan Reviewed on: 13th October 2023

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