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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent

5
Knowledgeable and informative when taking out policy. Good price and met all cover needed. Excellent communication Reviewed on: 13th October 2023

great service

5
Claims are dealt with smoothly and quickly.Professional customer service and staff are a pleaseucto deal with.Had my insurance be with them for a number of years and will not be changing company any time in the near future Reviewed on: 13th October 2023

Account always easy to use

4
Account is straightforward to use and we always get told how much and when the direct debit is due. Reviewed on: 13th October 2023

Safe as houses

5
Rather than shop elsewhere for a cheaper deal, I asked direct for a better price as I also have my car insured with One Call. Instant response, a generous discount and it only took 'one call'. Very happy. Reviewed on: 13th October 2023

Excellent value

5
First class service and excellent courteous skills when dealing with customer service. Reviewed on: 13th October 2023

An efficient and reliable Company.

5
I have been using One Call Insurance for a property which I rent out. The process of setting up the policy and its useage over the past 6 years has been very smooth and trouble free. Reviewed on: 13th October 2023

Good house insurance without fuss

5
I moved to One Call Insurance quite a few years ago now, after my previous insurance upped their rates. Since then when checking One Call has continued to have a competitive rate and their package provides the reassurance I need to know I'm covered. Reviewed on: 13th October 2023

Dont try to call

1
One call what a joke should be renamed can’t call Reviewed on: 13th October 2023

Excellent

5
One Call are always friendly and very helpful. Reviewed on: 13th October 2023

First class.

5
First class insurance, never had a problem always there when needed. Reviewed on: 13th October 2023

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