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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7519 reviews)

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4.73

Based on 7,518 reviews, last reviewed 1st Oct 2026

113400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Great customer service, good value for money Great customer service, good value for money Reviewed on: 1st October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7519)

Nice and Easy

There isn’t really all that much to tell. Everything went smoothly from start to finish. This was simply a policy renewal. No changes, so merely a box - ticking excercise. Reviewed on: 16th July 2025

Easy to apply and obtain insurance.

Easy to apply and obtain insurance. All documents available on line portal. Reviewed on: 16th July 2025

Very good and very helpful on my renewal

Very good and very helpful on my renewal Reviewed on: 16th July 2025

happy customer

Very happy with the service we received and a good price. Have just gone into our third year and haven't felt the need to look elsewhere Reviewed on: 16th July 2025

Just brilliant

They are the best insurance company I've dealt with. I'm moving more of my insurances I.E. car and van insurance to one call . Reviewed on: 16th July 2025

First class service

Very informative and it was an excellent experience without any problems. Reviewed on: 16th July 2025

Excellent communication

Easy to talk to a human being. Polite, informative & positive help . They took great care with my bad hearing and were more than happy to repeat anything I misheard . Reviewed on: 16th July 2025

Can’t find a reason to not use them

I have been with one call for many years and we have most of our insurances with them the only thing that I would like different is to be able to merge our insurances but to also benefit as they are all different renewal dates in year and they don’t seem to all allow for that Reviewed on: 16th July 2025

Great service.

Great service. Every time I've asked for support I've got it and usually a representative that's willing to help and see how they can reduce costs for me! Reviewed on: 16th July 2025

One call insurance, friendly and helpful.

One call insurance, friendly and helpful. Always send me e-mail reminders when payment is due to go out, which I find very helpful. Staff on the phone are always very kind, patient and can't do enough to help. Reviewed on: 16th July 2025

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