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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

They cover your needs

Very competitive with an easy to navigate website. Reviewed on: 26th September 2023

Satisfied Customer

I have always been impressed with how I am kept informed about my account and the fact that offers ate made. Reviewed on: 26th September 2023

Simple, comprehensive cover

Moving to One Call was straightforward and having everything accessible via an app makes the whole process and management of the account simple. The cover they provide is more than comparable to other products I have had in the past. Would highly recommend Reviewed on: 26th September 2023

Great value

Haven't needed to make a claim, thankfully, but helpful staff, easy procedures, and seems good value Reviewed on: 26th September 2023

Affordable and helpful

Helpful and friendly with good communication. A service that provides affordable quotes. Reviewed on: 26th September 2023

EXCELLENT COMMUNICATION

GREAT EASY COMPANY TO DEAL WITH WEBSITE VERY EASY TO USE GREAT COMMUNICATION COMPETITIVE PRICES Reviewed on: 26th September 2023

No hassle home insurance

Been a customer for a few years now, reliable and competitive company Reviewed on: 26th September 2023

One Call - but no phone number!

Impossible to get customer service. They're titled "One Call Insurance" yet trying to find a phone number for them is like a needle in a haystack. Avoid. Reviewed on: 26th September 2023

Excellent service and price

Brilliant company and would recommend to anyone who wants insurance made simple and peace of mind. Reviewed on: 26th September 2023

No phone lines when you have a query with house insurance

Just a chat exists there is no phone lines. Even the chat has long wait times to connect to someone Reviewed on: 26th September 2023

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