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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7519 reviews)

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4.73

Based on 7,519 reviews, last reviewed 2nd Oct 2026

113500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

When a DPD transit van ran in to our car one call de... When a DPD transit van ran in to our car one call dealt with it very well. ore cae at the time was a mitsubishi Eclips, Mitsubishi had pulled out of E... Read more Reviewed on: 2nd October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7519)

Versatile & reliable, use them for all of my insurances

Versatile & reliable, use them for all of my insurances Reviewed on: 8th October 2024

Well informed staff

First time with one call no claims, fingers crossed. I am impressed with the informed staff, answered all my questions I am with that (no I will find out or you or I will get back to You) Reviewed on: 8th October 2024

One call

Never had an issue with them been with them for 10 years I guess yet to make a claim though Reviewed on: 8th October 2024

great building and contents insurance

This is now the second year I have had my home and building insurance with this company. Was delighted with the first year cover. When my renewal came up this year I tried different companies as their renewal price was a little high. I had decided to renew with a different company. I phoned one call to let them know I was going to renew with another company. Their agent whom was excellent in trying to keep me with themselves and was able to lower their price offered which was also lower than the company I had decided to change to. I decided to go with one call for another year. My experience with one call is very good and their agents go above and beyond to give you the best price they can for home insurance. Everything was very easy to do and was kept up to date with the policy I had take out with themselves. Reviewed on: 8th October 2024

Made a claim and excellent customer service

Made a claim and excellent customer service Reviewed on: 8th October 2024

Good insurance covers my needs and good value for mo...

Good insurance covers my needs and good value for money Reviewed on: 8th October 2024

Great and have paid out no issues

Great and have paid out no issues Reviewed on: 8th October 2024

They are very easy to deal with.

They are very easy to deal with. Always a Good price. Very Good communication which is easy to understand. Very Good cover and compares well in value for money. No issues at all. Reviewed on: 8th October 2024

Very good value, and not pushy!

Very good value, and not pushy! I have used One Call Insurance for the last two years after a high street bank decided to stop cover (no claims at all, must have been a business decision). Have been happy with their service ever since. Reviewed on: 8th October 2024

Renewal nearly doubled last years price, no changes/...

Renewal nearly doubled last years price, no changes/no claims. It’s frustrating that I need to speak to them to see if there are any discounts available. Just help people out and give them the cheapest deal first. Reviewed on: 8th October 2024

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