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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7058 reviews)

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4.72

Based on 7,058 reviews, last reviewed 17th Jul 2026

72300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Easy and quick to deal with I had a really smooth experience with One Call Home Insurance. Everything was clear, quick and easy from start to finish, and the customer service was... Read more Reviewed on: 17th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7058)

Excellent customer service and at a great price

Excellent customer service and at a great price Reviewed on: 24th September 2024

Always available to live chat.

Always available to live chat. Will point you in right direction to sort your query or claim. Respond quickly with resolution to problems Reviewed on: 24th September 2024

excellent service needed kitchen ceiling repaired th...

excellent service needed kitchen ceiling repaired they sorted it out no problem very pleased Reviewed on: 24th September 2024

Competitive quote

I have had no problem renewing with them again as they offered a competitive quote. Reviewed on: 24th September 2024

Delightful claim experience

It took us some time to understand the best way to manage the claim process but once directed to the right process, the claim was handled professionally. We were scared by other brokers that One call are not best when you come across a particular issue but we have been proven wrong by our experience. Reviewed on: 24th September 2024

One Call Review

It just goes on and on... smoothly Reviewed on: 24th September 2024

Very happy with One Call

I really like how well One Call insurance communicates, I'm kept informed and up to date by email (as requested instead of by phone). Very competitive prices too which is so important with the cost of living these days. Reviewed on: 24th September 2024

Thorough but quick and efficient service.

Thorough but quick and efficient service. Very pleased with our quote. Reviewed on: 24th September 2024

Very professional and helpful used for years and wo...

Very professional and helpful used for years and would never change Reviewed on: 24th September 2024

A pleasure to deal with them.

Clear information. Very good price compared with other insurers. Excellent response to queries. Reviewed on: 24th September 2024

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