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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Very happy to help

5
Easy to sign up and know where and what your insurance covers Reviewed on: 31st August 2023

Affordable Insurance

4
Good prices, good live chat facility, kept up to date with products, not had to use Customer services or Claim line as of yet, so cannot comment on that side of things yet! Reviewed on: 31st August 2023

Superb service from start to finish

5
Whilst away from home, I lost my Pandora Charm bracelet. It had huge sentimental value. I wasn't even sure if the item was insured or not, with me been away from home.... but a call to a One Call insurance advisor assured me it was. Everything was completed within days. Though the loss to me was huge, the compensation I received was most appreciated... Very pleased with One Call Reviewed on: 31st August 2023

Good value no nonsense policy

5
Very happy with my new policy, which was 40% cheaper than my previous policy renewal quote for very little difference in cover. Hoping I don't need to use it but happy so far Reviewed on: 31st August 2023

The No-Fuss, No-Worry Insurer

5
From the moment I first made contact with One Call, I realized this was the company for me. Easy direct communication, good value, supplying what I wanted. No contest. Reviewed on: 31st August 2023

Excellent clear straightforward service

5
Had a clear straightforward renewal , shopped around and did not find a better combination of product and service that suited me and were very easy to deal with Reviewed on: 31st August 2023

Great service

5
Really fast and efficient. Staff are friendly and very helpful. I can definitely recommend this company. Reviewed on: 31st August 2023

Simple and easy

5
This is how sorting insurance should be - completed the process in a couple of minutes Reviewed on: 31st August 2023

Home insuranxe

5
This insurance is Very good value for money and the service I received was excellent Reviewed on: 31st August 2023

Excellent communication

5
I have car and home insurance with one call, great communication from them, excellent service Reviewed on: 31st August 2023

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