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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,057 reviews, last reviewed 16th Jul 2026
72200% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Policy Less Than Last Year Recently renewed my home contents Reviewed on: 16th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7058)

Excellent Customer Serivce

5
Customer Service; Excellent, efficient, professional, friendly, polite, provide clarity to the policy and every interaction has been very positives. Pricing; Very competitive, low excess, comprehensive -the policy has so many additional benefits unique to my needs like cover for high value single items. Claims; straightforward, excellent communication. quick and very supportive. Reviewed on: 24th September 2024

Clear And Simple

5
Since joined despite luckily not having to make a claim anytime I have a question or concern it's dealt with primarily in chat in a very simple clear easy to understand way plus courteously and professionally Reviewed on: 24th September 2024

GOOD SERVICE GOOD COVER TAILORED TO YOUR INDIVIDUAL...

5
GOOD SERVICE GOOD COVER TAILORED TO YOUR INDIVIDUAL NEEDS GOOD WEBSITE GOOD VALUE Reviewed on: 24th September 2024

Was a great company from start to finish.

5
Was a great company from start to finish. Reviewed on: 24th September 2024

I find that One Call offers my contents' insurance a...

5
I find that One Call offers my contents' insurance at a competitive premium; one which can't be beaten anywhere else. Reviewed on: 24th September 2024

Quote was great value and included all the features...

5
Quote was great value and included all the features I was looking for Reviewed on: 24th September 2024

Excellent Service Delivery

5
Competitive pricing with multiple options. Fantastic ongoing communication and support. I am confident that One Call continues to meet my needs. Reviewed on: 24th September 2024

Excellent customer service, couldn't fault them.

5
Excellent customer service, couldn't fault them. Reviewed on: 24th September 2024

Excellent

5
I have been a customer for many years and have had no issues with this company Reviewed on: 24th September 2024

Excellent online communication very easy to navigate...

5
Excellent online communication very easy to navigate and communicate with operators Reviewed on: 24th September 2024

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