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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Contents Insurance

5
Peace of mind at an affordable price. Easy payments, no fuss. Highly recommend. Reviewed on: 30th August 2023

Great

5
I have not had to use but all communication has been great Reviewed on: 30th August 2023

Reasonable pricing and great sign up service

4
We’ve not had to claim but the ease of signing up was great and super fast, also was one of the cheapest policies we could find to cater to our needs Reviewed on: 30th August 2023

Claimed in the first 2 weeks, after i drove through my garage door...no problems

5
They did use a claim management company (Davies), but they handled it well. There were no difficult hoops to jump through (couple of photos). I did get my own 2 quotes but I was happy as that meant I could pick who did the repair to my garage door. This was the first time i have claimed on my home insurance. Price was also the cheapest when i took out the insurance. Reviewed on: 30th August 2023

More than helpful

5
Great help with my house insurance reassuring when asked many questions and showed great patience. Reviewed on: 30th August 2023

Very recommend

5
Good transparent insurance offer. Reviewed on: 30th August 2023

Great insurance company

5
It is easy to get house insurance & car insurance with Reviewed on: 30th August 2023

So far so good

3
I’d a home insurance with One Call and I’m pretty with the simplicity and ease of getting your documents accesses. However, you couldn’t change much if you had your policy online where they need to provide more control without having extra. Reviewed on: 30th August 2023

Great service

5
They are always on hand with any questions and queries staff are always a great help Reviewed on: 30th August 2023

Efficient and competitive

5
Easy to deal with, they were competitive and we wouldn’t hesitate to use again Reviewed on: 30th August 2023

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