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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7057 reviews)

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4.72

Based on 7,057 reviews, last reviewed 16th Jul 2026

72200% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Policy Less Than Last Year Recently renewed my home contents Reviewed on: 16th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7057)

Amazing customer services very polite and fast respo...

Amazing customer services very polite and fast response time Reviewed on: 17th September 2024

Lovely company!

Lovely company! Excellent prices. Reviewed on: 17th September 2024

Never had a reason to contact, seamless and never ha...

Never had a reason to contact, seamless and never had any problems Reviewed on: 17th September 2024

Excellent service, quick chat times

Excellent service, quick chat times Reviewed on: 17th September 2024

MB1 agent was good on the live chat.

MB1 agent was good on the live chat. Answered all my questions promptly Reviewed on: 12th September 2024

Great service, very accommodating when reviewing pri...

Great service, very accommodating when reviewing price and helpful. Online chat service was very quick Reviewed on: 11th September 2024

Helpful and was able to outline how I could get bett...

Helpful and was able to outline how I could get better cover Reviewed on: 11th September 2024

Excellent online portal chat function.

Contacting an agent on the OneCall portal was quick and easy. The agent (MB1) was extremely helpful discussing renewal quotes and came up with a suitable option for us to continue to insure through them. The details were clear and easy to understand and the agent was knowledgeable and efficient. Reviewed on: 11th September 2024

Was going to leave but now I’m staying

Was going to leave but the broker managed to get me a good price. So I’ll stay with them Reviewed on: 11th September 2024

Home Insurance that isn't expensive but safe

We are an older couple looking for an inexpensive quote that still made us feel safe. The One Call chat line gave me Dobrusia (DJ2) who could not have been more helpful, thorough and kind. Much gratitude to Dobrusia and to One Call. Reviewed on: 11th September 2024

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