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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Contents insurance

5
Very well priced and a good price Reviewed on: 30th August 2023

Fair Renewal Quote

5
I always compare prices when my renewal comes in and I was very pleasantly surprised to find my renewal quote was £20 cheaper than everyone else. Reviewed on: 30th August 2023

Satisfied with One Call as insurance provider

5
No issues with One Call, all ok. Easy to contact and helpful over the telephone Reviewed on: 30th August 2023

House Care

5
Very professional and efficient Reviewed on: 30th August 2023

good product at a reasonable price

5
friendly staff and no hassle end product Reviewed on: 30th August 2023

fast and easy

5
fast and easy with good price and cover Reviewed on: 30th August 2023

Excellent service

5
Thankfully, we haven't had to make a house insurance claim but in all of our dealings with One Call so far, we've found that using their online services have been very good. All of our documents are easily accessible and they offer a very useful, easy to use link direct to your policy documents if you have forgotten your password Reviewed on: 30th August 2023

Great coverage with great people who care about customer service!

5
I had a few querries when I took out the policy as I have mobility problems but they rescponded swiftly and when I needed to make a claim they were superb! Reviewed on: 30th August 2023

Refreshing Straightforward Honesty

5
Simple process. Good policy options. Good competitive pricing. Excellent communication. Defo recommend! Reviewed on: 30th August 2023

Good support

4
One call has assisted me with my claim after substantial water damage Reviewed on: 30th August 2023

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