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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Insurance claim support

4
When our boiler failed to function I got in touch to check if support was available. They daily contacted me to update their support. While in the end a new boiler was the best result I would use the claim support team again if the need arise Reviewed on: 30th August 2023

Friendly and affordable

5
A great insurance company offering low cost insurance with premium features and protection. Reviewed on: 30th August 2023

Good value home cover

5
I took out a policy whith One call, because it was the best value, and easy to fill in insurance cover form. They email me if they have any good deals like car insurance. I will be sighning up again when my policy expires. Well done One Call, Reviewed on: 30th August 2023

So Easy

5
So easy to apply. Brilliant price for the cover I wanted. Would highly recommend to all. Reviewed on: 30th August 2023

Just what I wanted

5
I needed a quick set up of cover, an appropriate level of cover & all, of course, at an attractive price. Not only did One Call provide all these they did so in a swift, helpful & most importantly, trustable way. Customer service & billing have all been seamless. Having had mixed experiences with Insurers over the years, I can honestly say that I have nevern had a better provider. Reviewed on: 30th August 2023

House Cover

5
This company are very competitive in the market. I found extremely easy to sort the annual house insurance. Looking to renew with these at the end of this year ! Reviewed on: 30th August 2023

Great to deal with

5
very easy to deal with. easy to change policy details and to make a claim Reviewed on: 30th August 2023

Very quick and easy to use

5
Competitive price coupled with a very easy customer journey made looking for insurance simple. Reviewed on: 30th August 2023

Great first home insurance

5
My first home and my first home insurance. Great price and people on the phone. Nothing but helpful and broad cover for everything required. Would recommend Reviewed on: 30th August 2023

Easy choice

5
I usually shop around come renewal time but, as I get great value and service, I've stuck with them. Reviewed on: 30th August 2023

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