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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great customer service

I've had no issues with one call. They always come out either competitive prices and their customer service has always been great. Will be renewing with the again! Reviewed on: 30th August 2023

Fantastic company

A very supportive and easy company to deal with. they look after all your needs, access to the team and up dated information readily available. would highly recommend. Reviewed on: 30th August 2023

No hassle insurance

Very easy to set up, reasonable rates, all info available electronically Reviewed on: 30th August 2023

Good value

Good value for money. One two three Reviewed on: 30th August 2023

One Call Home Insurance

Really pleased with finding this company, makes insurance easy. Thank you! Will definitely recommend Reviewed on: 30th August 2023

Reasonable price

I bought home insurance with them. They cost me reasonable. Reviewed on: 30th August 2023

Clear communication

I've been with One Call for around 8 years for my home insurance. I get clear communication on updates about my policy and my costs are clear to understand. Reviewed on: 30th August 2023

Ultimate Satisfaction

Prompt and excellent action and magnificent job done following my leaky toilet and bathroom flooding. From Customer service, LV inspector, CET Home Emergency to TEB Manager and TEB's builders- Mr. Les Briggs and the 2nd Mr Briggs, I salute you all. Reviewed on: 30th August 2023

Great insurance company

One Call keep customers up to date and being a member is simple with online documents easily accessible. Reviewed on: 30th August 2023

Excellent service

My experience with One Call has been good and signing up was a straight forward process! I'd highly recommend them to anyone looking to insure, no complaints! Reviewed on: 30th August 2023

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