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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7056 reviews)

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4.72

Based on 7,056 reviews, last reviewed 15th Jul 2026

72100% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Good Service Good customer service, I don't like when agents try to upsell. All I wanted to do was change the address on my policy as I have moved and when I took... Read more Reviewed on: 15th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7056)

DJ2 has been very helpful and sorted my problem with...

DJ2 has been very helpful and sorted my problem with ease. Reviewed on: 21st August 2024

DJ2 was my advisor over live chat and helped me bril...

DJ2 was my advisor over live chat and helped me brilliantly! resolved my issue and was very helpful for all I had to ask. Reviewed on: 21st August 2024

Quick and easy to use, very competitive, beating on...

Quick and easy to use, very competitive, beating on line quotes from elsewhere Reviewed on: 21st August 2024

Great service, very friendly and helpful.

Great service, very friendly and helpful. Reviewed on: 16th August 2024

DJ2 Was the customer representative that was on the...

DJ2 Was the customer representative that was on the web chat. Very helpful and informative. Reviewed on: 16th August 2024

Customer team member - DJ2

Contacted team about the renewal as it had increased significantly despite no claims in last 2 years. DJ2 understood my query, checked with the insurer and senior team and managed to get a reasonable premium with the discounts. Problem was understood thoroughly and acted upon quickly Reviewed on: 16th August 2024

It would be nice to talk.

I would prefer to talk, but option not available. It takes ages typing in and awaiting reply, other than that OK. Although long winded the assistant was helpful and well informed. Reviewed on: 16th August 2024

Good professional service agent DJ2 was thorough...

Good professional service agent **DJ2** was thorough and friendly Reviewed on: 16th August 2024

D2j very efficient and pleasant to chat with

D2j very efficient and pleasant to chat with Reviewed on: 15th August 2024

Really helpful got me a cheaper quote

Really helpful got me a cheaper quote Reviewed on: 15th August 2024

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