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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,056 reviews, last reviewed 15th Jul 2026
72100% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good Service Good customer service, I don't like when agents try to upsell. All I wanted to do was change the address on my policy as I have moved and when I took... Read more Reviewed on: 15th July 2026
Vicki H's avatar
Vicki H

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7056)

**DJ2** was very helpful in assisting with a competi...

5
**DJ2** was very helpful in assisting with a competitive renewal price Reviewed on: 15th August 2024

Excellent service DJ2 was brilliant

5
Excellent service DJ2 was brilliant Reviewed on: 15th August 2024

Excellent service from Dobrusia J on live chat.

4
Excellent service from Dobrusia J on live chat. Reviewed on: 15th August 2024

Chatted with DJ1 today and was most helpful with ren...

5
Chatted with DJ1 today and was most helpful with renewing my home insurance and finding the best quote for me. Reviewed on: 15th August 2024

DJ2 was very helpful. Thank you.

5
DJ2 was very helpful. Thank you. Reviewed on: 15th August 2024

agent DJ2 was very helpful

5
agent DJ2 was quick to answer query with renewal quote, very informative and helped matching a quote from another company Reviewed on: 15th August 2024

Excellent service and communication from DJ2

5
Excellent service and communication from DJ2 Reviewed on: 15th August 2024

DJ2 was a great agent, helpful and took the time to...

5
DJ2 was a great agent, helpful and took the time to understand. Reviewed on: 15th August 2024

They sorted out my problems, with no fuss!!

5
I was a little mixed up today, I had completely forgotten my van & home insurance, Anyway, I was in contact with OC3 the person was brilliant, so kind and completely understood my problem..Not only was my issues sorted but it was such a great relief that someone understood what I was going through, I cannot praise this company enough - I now have no stress whatsoever, and I am so. Pleased I chose ONE CALL Reviewed on: 14th August 2024

Very friendly agent, knew his stuff.

4
Very friendly agent, knew his stuff. Very efficient. Of course they're trained to sell-up and I understand that ... Reviewed on: 14th August 2024

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