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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,521 reviews, last reviewed 4th Oct 2026
6488% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Home Contents Insurance No messing around, clear speaking and straight forward to renew. Definitely would recommend. Reviewed on: 4th October 2026
Annette B's avatar
Annette B

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7521)

Very competitive annual premium.

5
Very competitive annual premium. Do not overcharge in subsequent years, now with then for 4 years and still the best price. Not had to make a claim but helpful customer service team when I’ve called and the website is easy to use Reviewed on: 24th September 2024

Great company- great communications.

5
Great company- great communications. Reviewed on: 24th September 2024

Best insurance company.

5
Best insurance company. I've used one call for years for my insurance. Excellent service and excellent value for money. Reviewed on: 24th September 2024

Disaster averted

5
When I had a leak from water pipe they got it sorted Reviewed on: 24th September 2024

Easy to set up and maintain.

5
Easy to set up and maintain. Never a problem even when making a claim. Reviewed on: 24th September 2024

Seamless from start to finish - will renew my insura...

5
Seamless from start to finish - will renew my insurance with them again Reviewed on: 24th September 2024

The friendliest easy to access customer service team...

5
The friendliest easy to access customer service team, which could not be more helpful. This is the first enjoyable insurance experience I have had which makes the process 'hassle-free' from the beginning to the end. The nifty on-line portal make your policy easy to adjust and clearly explains what level of cover you currently have. Everything an Insurance company should be, rivals take note! Reviewed on: 24th September 2024

Never a hassle.

5
Never a hassle. Always easy to renew. I have never had a rise on my policy that was questionable Reviewed on: 24th September 2024

Great people to deal with

5
I hva e always found them to be firendly and professional. They understand customers' needs and provide a reliable service, at agood price. Reviewed on: 24th September 2024

1st class service .

5
Everything from initiation to communication has been great. Reviewed on: 24th September 2024

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