Write a review

Go to business site

One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

View other One Call Insurance products

4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

Read all reviews Write a review

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home Insurance Broker now

Help others make smarter decisions by sharing your own experience.

Write a review

One Call Insurance Home Insurance Broker reviews (6232)

Very good

Excellent services and competitive rates in compared to all other services Reviewed on: 17th October 2021

Fantastic company

Really good company, good communication and customer service through emails, post and also there if we need to call Reviewed on: 17th October 2021

Terrible customer experience

I submitted a claim and it was settled weeks ago however still waiting on payment staff have blamed system blamed payment office and no apology or any sign of the company taking responsibility for there own constraints in their system and processes asked to raise complaint and advisor very reluctant to do this eventually she advised she would raise this however now 10 days later no sign of resolution and no sign of acknowledgment from my complaint very disappointed at the experience I have had Reviewed on: 14th October 2021

Excellent

Found them very helpful and friendly Reviewed on: 13th October 2021

Easy and reliable

Easy and reliable home insurance aslt a fair price. Reviewed on: 12th October 2021

Although I have not had to make a claim speaking to one call is very easy as they have an answer to all my enquiries

It is very easy to contact and speak to a human being being instead of a machine they are polite and very helpful Reviewed on: 12th October 2021

Easy to reach/reliable

Brilliant insurance compaby: very easy to reach, comparative prices and quick service. Reviewed on: 12th October 2021

Competitive

One call we’re competitive, and I’ve not had any issues to date Reviewed on: 12th October 2021

Easy to navigate and good prices too

After looking round for a good comparison i found one call and have been with them for 4 years. Great service and good value . Reviewed on: 12th October 2021

Excellent, quick, efficient customer service

Excellent company to deal with and the online chat is really simple and efficient to use. Adding cover to my policy was really easy and the claim process I've recently had to use has been really straight forward and quick. Reviewed on: 12th October 2021

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Travel insurance
from Greenwood Moreland 0.00 from 0 reviews
Car insurance broker
from One Call Insurance 4.86 from 23131 reviews
Motorbike Insurance Broker
from Protect Line 0.00 from 0 reviews

Want to see more from One Call Insurance?

Tradesmen Insurance Broker
from One Call Insurance 5.00 from 6 reviews
Business Insurance Broker
from One Call Insurance 4.92 from 96 reviews
Motorbike Insurance Broker
from One Call Insurance 4.89 from 727 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub