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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,521 reviews, last reviewed 4th Oct 2026
6488% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Home Contents Insurance No messing around, clear speaking and straight forward to renew. Definitely would recommend. Reviewed on: 4th October 2026
Annette B's avatar
Annette B

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
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mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7521)

JS7, was fantastic today, really helped a 84 year ol...

5
JS7, was fantastic today, really helped a 84 year old lady , who is easily confused, you did a fantastic job at explaining everything, can not thank you enough Reviewed on: 6th March 2024

JS7 was brilliant....

4
JS7 was brilliant today sorting out my renewal for me, understood my concerns and was extremely helpful in getting the price down. Reviewed on: 15th February 2024

JS7 was very helpful

5
JS7 was very helpful and explained everything very well. Reviewed on: 15th February 2024

Did live chat with BB3 who was very helpful

5
Did live chat with BB3 who was very helpful and dealt with my query professionally Reviewed on: 9th February 2024

PLEASE PLEASE STAY AWAY

1
PLEASE PLEASE STAY AWAY PLEASE PLEASE, look elsewhere. I am too tired to go into details, Just PLEASE find insurance with another provider. Reviewed on: 5th February 2024

I needed to change a couple of things on my schedule.

5
I needed to change a couple of things on my schedule. This was handled via a chat with your CF5 who did an excellent job for me. Very pleased! Reviewed on: 27th January 2024

CF5 was very thorough and helpful

5
CF5 was very thorough and helpful Reviewed on: 27th January 2024

Patient and thorough.

5
Thorough review of insurance to ensure I was getting the right product. Reviewed on: 27th January 2024

CF5 gave fantastic customer service

5
CF5 gave fantastic customer service Reviewed on: 27th January 2024

CF5 helped reduce my annual payment by 30 pound tha...

5
CF5 helped reduce my annual payment by 30 pound thank you.But as a company why don't you give the cheapest price on renewal instead of only when people want to cancel because they get it cheaper elsewhere . Reviewed on: 27th January 2024

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