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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

No nonsense value for money insurance

Found one call insurance provided excellent communication, customer service & comprehensive cover at a great price. Reviewed on: 12th October 2021

A great renewal quote price

So the renewal was up recently and I was all ready to start trawling the comparison website BUT no need this years price was within £5 of last years so no need to bother and the first year was a great price too - can t fault that. Reviewed on: 12th October 2021

Very good, trustworthy and fantastic customer service.

Very good, trustworthy and fantastic customer service. Reviewed on: 11th October 2021

Helpful staff

Call centre lady was extremely helpful. Reviewed on: 11th October 2021

Good customer service with reasonable price

It's easy to use when you have a computer, not easy to contact someone on line, overall, products are good in price, I have car insurance with them as well. Reviewed on: 11th October 2021

Renewal overpriced

Renewal overpriced but after cancelling they came back and matched the offer so stayed with them. Renewals for existing loyal customers should be the same or less to begin with why should we have to waste time cancelling to get the right deal. Reviewed on: 11th October 2021

Great insurance

Hassle free service and good price Reviewed on: 11th October 2021

Excessive price for extra cover

I informed them about my house extension, what I thought was a courtesy call, only to find they wanted £600 extra for essentially 3 months contents cover!! Outrageous!! Reviewed on: 11th October 2021

Great service and company

Been with the company since I bought my property. Had no issues with them and they give reasonable quotes Reviewed on: 11th October 2021

Best I had

Never had problems, no one trying to sell you something Reviewed on: 11th October 2021

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