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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7521 reviews)

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4.73

Based on 7,521 reviews, last reviewed 4th Oct 2026

6488% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Home Contents Insurance No messing around, clear speaking and straight forward to renew. Definitely would recommend. Reviewed on: 4th October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7521)

RUBBISH COMPANY

BUY INSURANCE , THEN GET TOLD ITS COSTING MORE , THEY THEN TAKE MONEY OUT OF BANK WITHOUT EVEN ASKING , AVOID AT ALL COST Reviewed on: 15th November 2023

Scam

Best is to avoid it’s scam insurance Reviewed on: 11th November 2023

Very poor customer service

DO NOT BUY Customer Services is the poorest I have ever encountered no telephone support chats takes over 30 mins for a reply then passed on to wait for another 10 minutes still took autopayment even after I stopped it weeks before nightmare to receive refund Reviewed on: 27th October 2023

household cover

great cover easy to understand and to contact them. Reviewed on: 18th October 2023

Helpful and supportive

Sort Issues out no problems Response supberb Reviewed on: 17th October 2023

Comfortable Living

One Call Insurance have been out provider ever since our first home. Easy, simple service provided, ensuring comfortable living in the knowledge that you’re protected by a reputable and trusted company Reviewed on: 17th October 2023

Best Insurance

Very professional, kept informed by email of any changes, any new products, and change that would help me with security etc Reviewed on: 16th October 2023

Straight forward and competitive

Straight forward insurance which was competitive and policy coverage was clear. Reviewed on: 16th October 2023

Totally professional when we had a fairly major water leak.

Helped to process our claim and were attentive when we needed to process certain areas. Reviewed on: 16th October 2023

Great service all around

One couldn’t ask for a better all around insurance firm than One Call. Very competitive pricing and amazing, constant, monthly follow ups give this company 5 stars. Whether you contact them by phone or email, you don’t wait long at all and your query is resolved in a good time frame. Reviewed on: 16th October 2023

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