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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7521 reviews)

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4.73

Based on 7,521 reviews, last reviewed 4th Oct 2026

6488% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Home Contents Insurance No messing around, clear speaking and straight forward to renew. Definitely would recommend. Reviewed on: 4th October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7521)

Home insurance

Very helpful and easy to deal with Reviewed on: 31st July 2024

JH was good and helpful

Don't particularly like using chat but JH was good quick and helpful Reviewed on: 24th July 2024

I spoke with MB1, who was professional, polite and i...

I spoke with MB1, who was professional, polite and incredible efficient with helping me with my renewal quote Reviewed on: 24th July 2024

Operator OC3 was brilliant.

Operator OC3 was brilliant. He quickly dealt with my query when I had a problem with the Portal. I could not fault the service I got today. Reviewed on: 18th July 2024

Helpful staff

Quick response time on chat. Helpful staff. Problem sorted and a reasonable quote found. Reviewed on: 18th July 2024

LH1 on the live chat was quick and efficient and gav...

LH1 on the live chat was quick and efficient and gave me the information requested Reviewed on: 18th July 2024

Operator LH1 (Lauren) on live chat helped me with my...

Operator LH1 (Lauren) on live chat helped me with my renewal quote. I was delighted with the service she provided as I was going to move insurers but she managed to get me a better quote for my renewal that I went with. Reviewed on: 18th July 2024

MB1 paid attention to detail

MB1 paid attention to detail and was very conscientious in find the right product for our needs Reviewed on: 27th March 2024

JS7 was really helpful with my house insurance renewal

JS7 was really helpful with my house insurance renewal Reviewed on: 20th March 2024

Awful, DO NOT USE ONE CALL INSURANCE .

Awful, DO NOT USE ONE CALL INSURANCE . They will not answer any calls, letters or emails. You HAVE to use live chat and if you can't for whatever reason, you will have your policy cancelled. They will contact you by any method, you cannot reply. You have been warned, they should be labelled scammers ! Reviewed on: 9th March 2024

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