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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,245 reviews, last reviewed 24th Sep 2026
88500% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to set up. Very easy to set up. Everything was clearly explained & dealt with quickly. Reviewed on: 24th September 2026
Patricia M's avatar
Patricia M

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026
Mrs M's avatar
Mrs M

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home insurance broker now

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One Call Insurance Home insurance broker reviews (7248)

Easy peasy

5
I did it all online which is the way I like to purchase most things. It was easy, clear and simple. Reviewed on: 8th July 2026

Had to call for an emergency leak

5
Had to call for an emergency leak - they got someone out - 3 times and sorted out the issues i had with the company Reviewed on: 8th July 2026

Competitive price encouraged me to ditch my previous...

5
Competitive price encouraged me to ditch my previous provider. Hope the company are efficient should I need to claim Reviewed on: 8th July 2026

The team that had to strip our house were a bit brut...

4
The team that had to strip our house were a bit brutal, but necessary. Reviewed on: 8th July 2026

Floor lack of communication between all parties

4
A recent claim took a little too long to settle. This was due to the companies One Call used to complete repairs to a floor. There was quite a lot of stress due to a lack of communication between all parties. Otherwise I would have scored higher Reviewed on: 8th July 2026

Competitive Premiums

5
Always willing to obtain competitive quotes and change Insurers if necessary Reviewed on: 8th July 2026

Super friendly and helpful customer service always t...

5
Super friendly and helpful customer service always trying to get you the best price Reviewed on: 8th July 2026

Easy to organise and quick to be in place

5
Easy to organise and quick to be in place Reviewed on: 8th July 2026

Good service easy online access regulars reminders a...

5
Good service easy online access regulars reminders amazing company Reviewed on: 8th July 2026

One Call has always been competitive in their pricin...

5
One Call has always been competitive in their pricing & value. Reviewed on: 8th July 2026

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