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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great service and fantastic value

Easily transferred and very competitive rates, I have been a customer of One Call Insurance for a number of years and always found them to be the most reasonable quote. Reviewed on: 9th October 2021

quick

quick and easy to get, you don't need look anymore. Reviewed on: 9th October 2021

They did what I asked for.

Everything was done online 10/10 Reviewed on: 9th October 2021

First class service

I had the misfortune of a fire earlier this year which destroyed a lot of my property and left me quite traumatised. Thankfully no human or animal was harmed. One call we’re fantastic in sorting everything out for me. I can not praise them highly enough. I was regularly telephoned to reassure me and ensure I was satisfied with the progress and workmanship as the repairs were being completed. My biggest surprise was that when I came to renew my Insurance I thought it would be astronomical like most companies bumping up prices once a claim is made. It wasn’t it was very fair and reinforced my faith that this was a very genuine and caring Company. I would not hesitate in recommending them to my family and friends. First class service thank you. Reviewed on: 9th October 2021

Good

Did not expect to pay out excess we thought it wud be deducted from pay out. Reviewed on: 9th October 2021

Good value for the money

So much cheaper than my other insurance company but just as good Reviewed on: 9th October 2021

Brilliant prices for great cover and service

The best contents insurance plan I have obtained in years.Great pricing and easy to understand cover with helpful and genuine staff Reviewed on: 9th October 2021

Home Insurance

I was looking for a good insurance at a reasonable price, One Call offered that and staff really helpful. Reviewed on: 9th October 2021

Efficient and competitive

Very efficient and competitive. I'm very impressed that I am informed every month a few days before that the direct debit is due to go out of my account. I have not had that experience with any other insurance. Reviewed on: 9th October 2021

Great customer service

Competitive pricing and top level insurance. Kept my cover and price the same when I renewed unlike some other providers. Pleasant to deal with with good communication. Reviewed on: 9th October 2021

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