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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,522 reviews, last reviewed 5th Oct 2026
161% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Satisfied with the service they offer Satisfied with the service they offer Reviewed on: 5th October 2026
Stuart N's avatar
Stuart N

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7522)

They cover your needs

5
Very competitive with an easy to navigate website. Reviewed on: 26th September 2023

Satisfied Customer

5
I have always been impressed with how I am kept informed about my account and the fact that offers ate made. Reviewed on: 26th September 2023

Simple, comprehensive cover

5
Moving to One Call was straightforward and having everything accessible via an app makes the whole process and management of the account simple. The cover they provide is more than comparable to other products I have had in the past. Would highly recommend Reviewed on: 26th September 2023

Great value

5
Haven't needed to make a claim, thankfully, but helpful staff, easy procedures, and seems good value Reviewed on: 26th September 2023

Affordable and helpful

5
Helpful and friendly with good communication. A service that provides affordable quotes. Reviewed on: 26th September 2023

EXCELLENT COMMUNICATION

5
GREAT EASY COMPANY TO DEAL WITH WEBSITE VERY EASY TO USE GREAT COMMUNICATION COMPETITIVE PRICES Reviewed on: 26th September 2023

No hassle home insurance

5
Been a customer for a few years now, reliable and competitive company Reviewed on: 26th September 2023

One Call - but no phone number!

1
Impossible to get customer service. They're titled "One Call Insurance" yet trying to find a phone number for them is like a needle in a haystack. Avoid. Reviewed on: 26th September 2023

Excellent service and price

5
Brilliant company and would recommend to anyone who wants insurance made simple and peace of mind. Reviewed on: 26th September 2023

No phone lines when you have a query with house insurance

1
Just a chat exists there is no phone lines. Even the chat has long wait times to connect to someone Reviewed on: 26th September 2023

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