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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Simple but effective

We have found One Call Insurance to be the perfect provider for our home insurance. From the start we have found dealing with the a simple task with no issues ever cropping up unexpectedly. We’re happy to have our home contents adequately covered and ticking along in the background of our household responsibilities. Reviewed on: 8th October 2021

Very good to deal with

One off the best yet and they were very nice on the phone Reviewed on: 8th October 2021

Great service

One call provided with me great customer service whilst always keeping me in the loop. Reviewed on: 8th October 2021

Excellent product at a great price

User friendly website step by step instructions. I had need to contact them earlier this year and call handler was extremely helpful and understanding Reviewed on: 8th October 2021

Easy to understand

Simple process to start a policy, good access online and telephone. Helpful and fair pricing Reviewed on: 8th October 2021

Helpful when needed

About 3-months ago I had to go into a nursing home. At the time we contacted One Call and without hesitation they made adjustments and provided help when it was needed. Real help when it was needed. Reviewed on: 8th October 2021

Good

Good all rounder, quick efficient service Reviewed on: 8th October 2021

Outstanding company

Out standing company with prices and first class staff ability. Reviewed on: 8th October 2021

Great company, never had any issues

Customer service is fantastic and never had any issues that haven’t been resolved Reviewed on: 8th October 2021

Cheap, cheerful and hassle free

Really affordable insurance with no hassle when need to make a claim, friendly and understanding staff when you call, and doesn't affect your payments when u make a claim would recommend this for most homes. Reviewed on: 8th October 2021

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