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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,523 reviews, last reviewed 6th Oct 2026
85% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026
Julie s's avatar
Julie s

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Easy and straightforward

4
Easy to set up and don't bombard you with emails or spam Reviewed on: 1st September 2023

Amazing

5
From the first phone call to the work getting done was top service Reviewed on: 1st September 2023

Simplicity in signing up

5
It proved very easy to renew our existing Home Insurance policy. Reviewed on: 1st September 2023

Review of One Call

5
Have never had any problems with them but haven't had a claim. Reviewed on: 1st September 2023

Easy to deal with and good product

4
All my requirements were met at a good price. Reviewed on: 1st September 2023

Good service

5
Very good service, easy to set up, so far no complaints Reviewed on: 1st September 2023

Thorough, efficient and timely

5
A pleasure to deal with. Staff are empathetic and succinct. Reviewed on: 1st September 2023

Great customer support

5
Very easy to get through to the helpful and knowledgeable call centre staff. Highly recommended. Reviewed on: 1st September 2023

Avoid these people

1
It became apparent why One call Insurance Chose their name. One call to pay then you are on your own. We were burgled 11/22 they made it uncomfortably difficult to make a claim, not only starting a claim but processing as well. It is really easy to be cheap if you never have the intent to pay out on a claim. I was made to feel like I was living in my own movie The Rainmaker. I would recommend using a reputable company if you want cover on your house and contents. Reviewed on: 1st September 2023

Only the best

5
Great customer service. No long wait times to answer call. The reason I have stuck with them for several years Reviewed on: 1st September 2023

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