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One Call Insurance: Home insurance broker reviews

View other One Call Insurance products
4.73
Based on 7,523 reviews, last reviewed 6th Oct 2026
85% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026
Julie s's avatar
Julie s

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
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mark
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Simple and effective

5
Simple policy and website to navigate, providing all of the cover required. Reviewed on: 30th August 2023
Joanne's avatar
Joanne

Great Value

5
consistently offer a great service at great value for money, excellent app to check products on and answer the phone swiftly and professionally ontime. Highly recommend One Call. Reviewed on: 30th August 2023
stuart stobie's avatar
stuart stobie

triple 'S'

5
Insurance that's Slick-Smart and Safe Reviewed on: 30th August 2023
john dickinson's avatar
john dickinson

Worst nightmare... no panic, job done!

5
Oh dear, car on the drive lurched forward. Bent the front of the house! I mean seriously. Called One Direct, they came round the next day. Yes your covered, phew! Work was done, no quibbles, they did what they say, house insurance, ok, you pay your insurance, we fix problems. What's not to like? Reviewed on: 30th August 2023
Iain Mott 's avatar
Iain Mott

Fast reaction

5
When my front window was broken earlier this summer i phoned One Call. It was given the choice of contacting my preferred glazier or using One Call's. The whole process was completed swiftly and kindness and courtesy shown to an old lady. Reviewed on: 30th August 2023
helen low's avatar
helen low

Great service

5
Always get a great service for a very competitive price. Reviewed on: 30th August 2023
Dennis Bluemel 's avatar
Dennis Bluemel

Great service

5
Since deciding to apply for home insurance the process has been easy to complete the the documentation provided has been simple to follow and understand. Reviewed on: 30th August 2023
Richard Hall's avatar
Richard Hall

Great service.

5
Have had a water leak .One call where great in providing solution. Reviewed on: 30th August 2023
colin's avatar
colin

Value for money

4
Found One Call through online comparison site, easy to do business with even for an 71yr old fart like me. x Reviewed on: 30th August 2023
steve kilbey's avatar
steve kilbey

Great team to work with

5
Quick and responsive team. It was easy to get things done with One call. Reviewed on: 30th August 2023
Merwyn 's avatar
Merwyn

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